Description
This filter can be used to enable shortcode processing in the Help Scout message body.
Usage
Applies to all forms:
1 | add_filter( 'gform_helpscout_process_body_shortcodes', 'your_function_name', 10, 3 ); |
Applies to a specific form:
1 | add_filter( 'gform_helpscout_process_body_shortcodes_4', 'your_function_name', 10, 3 ); |
Parameters
- $process_shortcodes boolean
Is shortcode processing enabled? Default is false.
-
$form Form Object
The current form object.
-
$feed Feed Object
The current feed object.
Examples
1. Enable for all forms
This example shows how you can enable shortcode processing for all forms.
1 | add_filter( 'gform_helpscout_process_body_shortcodes', '__return_true' ); |
2. Enable for a specific feed name
1 2 3 4 | add_filter( 'gform_helpscout_process_body_shortcodes', function( $process_shortcodes, $form, $feed ) {return rgars( $feed, 'meta/feed_name' ) == 'Help Scout Feed 1' ? true : $process_shortcodes;}, 10, 3 ); |
Placement
This code should be placed in the functions.php file of your active theme.
Source Code
1 | gf_apply_filters( 'gform_helpscout_process_body_shortcodes', $form['id'], false, $form, $feed ) |
This filter is located in GFHelpScout::process_feed() in class-gf-helpscout.php.
Since
This filter was added in Help Scout 1.1.1.