Reviewing Spam Submissions

Summary

The following features are available on the Entries List and Entry Detail pages. For information on combating spam, refer to this Fighting Spam article.

Entries Page

Entries Filter

A Spam link, with entry count, appears above the entries list table. This link allows you to view entries which have been marked as spam. This is where you will most likely find missing submissions.

Image showing Spam link

Quick Action

When hovering over each entry in the entries list table, a Spam or Not Spam link will appear as a quick action.

If the Entry is in the “All” entries view, clicking the Spam link changes the entry status property to spam, moving it from the “All” entries view and into the “Spam” filter view.

Image showing the Entries list for All entries.
Image showing the Entries list for All entries.

If the Entry was marked as spam by a compatible anti-spam method, clicking the Not Spam link changes the entry status property to active, moving it back into the “All” entries view.

Image showing the Entries list for Spam entries.
Image showing the Entries list for Spam entries.

Note: Clicking the Spam or Not Spam links will only update the Entry status. It doesn’t block emails, users, IPs, keywords, etc. Those settings should be managed by your preferred compatible anti-spam method.

Bulk Action

Multiple entries can be selected and marked as spam or not spam using the bulk action drop down, located above and below the entries list table.

Submission Speed

The value displayed in the column will be a single time (e.g., 1978) or a range (e.g., 1755 – 3856) in milliseconds.

Image showing the Submission Speed column in the entries list.
Image showing the Submission Speed column in the entries list.

Entry Detail Page

Mark as Spam or Not Spam links appear in the sidebar at the bottom of the entry info meta box.

Entry with Active status

Image showing an entry marked as Not Spam

Entry with Spam status

Image showing an entry marked as Spam

Spam Filter Entry Note

When an entry is flagged as spam, an entry note is added identifying the filter that detected it. The header will appear as “Spam Filter” or with the specific detection method name, such as Honeypot Spam Filter or Akismet Spam Filter. Some notes also include a reason.

Possible Honeypot Reasons

Reason
Failed Honeypot Validation
The honeypot input is not empty
The version_hash was not included in the submission
The wrong value was submitted for the version_hash
The gform_submission_speeds input is empty or invalid
[number] of [total] submissions met the speed check threshold ([threshold] ms). Min required: [number: 1 or total depending on mode]. All speeds (ms): [all the recorded speeds]
Image showing Entry Notes with Speed Submission check and Honeypot Spam Filter validation.
Image showing Entry Notes with Speed Submission check and Honeypot Spam Filter validation.

Submission Speed Metabox

If submission speed data is saved, a metabox labelled “Submission Speed” appears in the Entry Detail sidebar. It can be shown or hidden using the Screen Options tab.

Image showing Submission Speed metabox in the entry detail

What Happens After An Entry Is Marked As Spam

When an entry is marked as Spam during form submission by a compatible anti-spam method, configured feeds, notifications, and confirmations will not be processed.

GF Spam Notification, a free plugin by certified developer Gravity Wiz, can be used to send notifications for entries marked as spam during form submission.

GF Feed Forge, another free plugin by Gravity Wiz, can be used to manually trigger feed processing.

When an entry is manually marked as Spam from the Entries List or Entry Detail pages, any feeds or notifications that were not already processed won’t be triggered, since it is now a Spam entry.

What Happens After An Entry Is Marked As Not Spam

When an Entry is marked as Not Spam:

  • Add-on feeds (excluding Payment add-on feeds) will be processed.
  • Payment add-on feeds will not be processed.
  • Notifications: will not be processed. You can manually trigger them using the resend notifications feature on the Entry Detail page or in the bulk actions drop down on the Entries page.

Third-Party Anti-Spam Services

If the Akismet or reCAPTCHA add-ons are active, the connected service is notified whenever an entry is marked as Spam or Not Spam. This feedback helps train and improve the service’s detection filters.


Disclaimer: Third-party services, plugins, or code snippets that are referenced by our Support documentation or in Support Team communications are provided as suggestions only. We do not evaluate, test or officially support third-party solutions. You are wholly responsible for determining if any suggestion given is sufficient to meet the functional, security, legal, ongoing cost and support needs of your project.

Feedback, feature and integration requests, and other functionality ideas can be submitted on our Gravity FormsGravity Flow, or Gravity SMTP product roadmap pages.