Setting Up the HipChat Add-On

The HipChat service was discontinued in 2019 after acquisition by Atlassian.
The Gravity Forms add-on is no longer available for download. These documents have been left for posterity only, and will be removed in time.



  1. Log into your WordPress admin dashboard.
  2. On the left side navigation menu, hover over Forms and click on Settings.
  3. From this page, click the HipChat tab.
  4. Enter your Authentication Token. Your HipChat API Authentication Token can be generated via the Group Admin area of your HipChat account. Click on the Group Admin link in the HipChat toolbar, select API from the Group Admin navigation, and generate an authentication token. You must configure the authentication token as an admin token and not a notification token.
  5. Click Update Settings. If you’ve entered your account information correctly, you will be notified by a green check mark beside the box. If you do not see a green check mark, please double check this information and try again.

Once you have entered your authentication token, you’re ready to begin creating a feed for the HipChat Add-On.