change_history Stripe Add-On
Troubleshooting Payment Feeds Not Processing
Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.
Troubleshooting Form Data Not Being Sent to a Service
Many of the add-ons that Gravity Forms offers require form data being sent to a 3rd party service, such as Dropbox. If you are having issues, here's how to troubleshoot it.
Troubleshooting API Key Validation Issues
Note: This article refers to issues validating 3rd party API keys in add-ons. If you're having trouble activating your Gravity Forms license key, contact support.
Troubleshooting an Empty or Incomplete Settings Page
If you see a settings page that has missing or incomplete content, this article will show you how to resolve the issue.Check Enabled PHP Extensions.
Troubleshooting a Missing ‘Feeds’ Menu Item
When trying to create an add-on feed, you'll need to access the Feeds page. What if you don't see the menu item?In this article, we'll show you how to troubleshoot the issue.
Troubleshooting a Missing Settings Page
Most add-ons are managed from their own settings pages. These settings pages are typically accessible by accessing the primary Gravity Forms Settings page, then clicking on the tab appropriate for your add-on.
Sending Notifications for Recurring Subscription Actions
At times, you may want to configure notifications so that users are notified when changing their subscription. This is especially useful for sending an email to a user when they start, cancel, or renew a subscription.
Verifying your Stripe Integration
This article shows you how to verify that your Stripe Add-On is integrated with Gravity Forms. If you have not setup your Stripe Add-On visit Setting up a Stripe Compatible Form.
Creating a Stripe Feed
If you have not yet obtained and saved your Stripe API Keys, you will need to do so before continuing with this article.
Setting up a Stripe Compatible Form
If you haven't downloaded and installed your Stripe Add-On, visit Downloading and Installing the Stripe Add-On to download your add-on.