My download link expired. How do I re-download the plugin files?

If your download link has expired or you simply need to re-download the plugin files from the support site, you can do that by going to the right sidebar and selecting the “Plugin Downloads” link in the menu. You’ll find the latest version of the plugin available for download there.

How do I install Gravity Forms on my site?

Gravity Forms installs just like any other plugin for WordPress. You can find installation instructions in the How to Install Gravity Forms article.

Auto-Unzip Help

When you download Gravity Forms and don’t receive a Zip file, this likely means you are using Safari and it is automatically unzipping the file for you.

  1. Click on Safari >Preferences >General
  2. Uncheck “Open Safe Files After Downloading”

This should solve your issue, giving you just the Zip file that you can then upload to your WordPress blog.

Also, please note, that you can use FTP to upload the entire Gravity Forms folder to your WordPress site. To do this, follow the How to Install Gravity Forms article.

Why do I get an ‘unexpected T_STRING’ PHP error when installing?

This error typically occurs because of a PHP version conflict. You will see an error message similar to the following:

Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /.../../../wp-content/plugins/gravityforms/gravityforms.php on line..

Gravity Forms works best with PHP5.3+ and the error is likely due to your server running an older version of PHP. If your PHP version is not listed on the supported versions page you really should update to a more recent version.

Please check with your web host to update PHP to a more recent version.

How do I add my first form?

Once you have created your first form you’ll want to embed your form in your site. There is a short code method with a simple wizard to add your form directly into your post content and there is a php function call to allow embedding the form directly into the theme files. You can find information on both methods in the Embedding a Form article.