Overview
When the reCAPTCHA Add-On is active, entries may display either a score or a status value in the Entries List and Entry Detail pages. This article explains what those values mean.
Scores
For forms using reCAPTCHA v3, a score between 0 and 1 may be displayed. A lower score indicates a higher likelihood that the request is from a bot. For details on how to interpret these scores, see Google’s documentation.
Statuses
In some cases, a status is shown instead of a score. These statuses indicate configuration or service conditions.
Score and Status Reference
| Status/Score | Description |
|---|---|
| A score between 0 and 1 | reCATPCHA v3 score indicating likelihood of good/bot interaction (1.0 is very likely a good interaction, 0.0 is very likely a bot) |
| disabled | reCAPTCHA is disabled in the form settings. |
| disconnected | No valid v3 site and secret keys are saved, or the add-on does not have an Enterprise authentication token. |
| disabled (quota limit) | The reCAPTCHA API quota limit has been reached. |
| disabled (token refresh in progress) | Another settings page view or form submission is currently refreshing the Enterprise authentication token. |
| disabled (token refresh failed) | The request to refresh the Enterprise authentication token failed. It will be retried during the next form submission or when viewing the settings page. |
Refer to the Reviewing Spam Submissions article for more information about handling spam entries.