bookmark_borderCancelling Recurring Subscriptions

When using recurring subscriptions within the add-on, the only way to cancel a subscription is from within the WordPress dashboard. In this article, we will show you how to easily cancel a recurring subscription.

  1. First, log into your WordPress admin dashboard.
  2. cancel-recurring-1Next, access your entries for your form by hovering over Forms on the left side menu, and clicking on Entries.
  3. cancel-recurring-2On this page, you should now see a list of your entries. If you do not see the correct entries, you may need to switch forms using the drop down on the top right of the page.
  4. Click on the name of the entry to access it.
  5. cancel-recurring-3On the right side of the entry page, you should see a button labeled Cancel Subscription within the subscription details. Simply click it to cancel the recurring subscription.
  6. cancel-recurring-4The subscription status should now show as Canceled.