Note: this tutorial explains how to issue a refund for Products and Services using the Square Add-On. To issue a refund for a Subscription, you must access your Square Dashboard and follow their subscription management and refund procedures.
Initiating a Refund
You can initiate a refund from within your form entries for the Square Add-On. Any entry that has collected payment and has a status of Paid will display a Refund Payment option in the Payment Details section of the entry detail.
Clicking the Refund Payment button will refund the payment (via your Square account), and the screen will be updated with details about the pending refund.
Refund Payment Notifications
If you have the Square Add-On installed, you can send an email notification when a Payment is Refunded. See the Notification Events documentation here.