Renewing Your License

How do I renew my license?

With the exception of some legacy licenses, Gravity Forms licenses will automatically renew unless you have canceled your subscription. There is no way to manually renew a license.

You can review your license renewal date and payment method by logging in to your Gravity Forms account.

Note: A canceled license is not eligible for renewal, even if you have not yet passed the license expiry date.

When will my license renew?

To find the next payment date for your license, log in to your Gravity Forms account page, select the license you would like to manage then click Manage License.

You can see when your license key renews in the License Details tab under Payment Method.

Screenshot of License Details

Renewal Notifications

We will notify you via email a few days prior to your renewal. Additionally, we will email you if your on-file payment method is about to expire. Finally, we will email you if your renewal payment fails to process, as that is an indication your license may be about to be canceled.

For this reason, it is very important to keep your account email address current and valid, and ensure that our emails are not being classified as spam by any rules or filters you have set up. See this article for instructions on updating your email address.

How Can I Update the Payment Method for a License?

Refer to this article.