Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Compatibility
Articles on Gravity Forms compability.
Release Notes
View the release notes for the Gravity Forms.
Legacy Design and Layout
Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option
Legacy Add-Ons
Documentation for add-ons that are no longer actively maintained or supported. These add-ons may have limited functionality or compatibility with current versions of Gravity Forms.
Articles
Troubleshooting Form Submission Performance
The performance of form submissions can be an important factor in the user experience of your site, so it is essential that you understand how the process works.
Troubleshooting Issues with Calculation Results
Learn how to troubleshoot issues with calculation results.
Troubleshooting Issues with Gravity Forms Download and Signature Links
Learn how to troubleshoot issues with Gravity Forms download and signature links.
Troubleshooting license key validation errors
This article describes the checks you can perform when your Gravity Forms license key will not validate successfully.
Troubleshooting NitroPack Issues with Gravity Forms
This article explains how NitroPack’s caching and optimization features can interfere with Gravity Forms, and how to identify and resolve the conflict.
Troubleshooting Payment Feeds Not Processing
Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.
Troubleshooting Scheduled Events
A list of events that Gravity Forms and add-ons schedule with WP-Cron and steps to troubleshoot.
Troubleshooting the HubSpot Add-On Connection
This article covers issues that can occur when attempting to connect the Gravity Forms HubSpot Add-On to your HubSpot account, and how to resolve them.
Troubleshooting The HubSpot Tracking Cookie
This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.
Troubleshooting third-party API Key Validation Issues
In this article, we will help you troubleshoot issues with validating an API key for an add-on service.