Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Legacy Design and Layout
Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option
Legacy Add-Ons
Documentation for add-ons that are no longer actively maintained or supported. These add-ons may have limited functionality or compatibility with current versions of Gravity Forms.
Articles
Troubleshooting The HubSpot Tracking Cookie
This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.
Troubleshooting third-party API Key Validation Issues
In this article, we will help you troubleshoot issues with validating an API key for an add-on service.
Understanding Entry Limits in Gravity Forms
The Entry Limit feature in Form Settings allows you to restrict the number of submissions a form can receive.
Upgrade Checks and Usage Data
This article describes the operational data collected by your Gravity Forms installation in support of license checks, package upgrade operations and product development usage data.
Upgrade/Add-on Issues
Having an issue where you can’t upgrade Gravity Forms or its add-ons?
Upgrading to Gravity Forms v2.3
This article describes the process for upgrading to Gravity Forms version 2.3x and the important steps to take beforehand.
URL Validation In Gravity Forms
Within Gravity Forms, URL validation methods exist to heighten security as well as avoid possible bugs. In this article, we will explain how URL validation works in Gravity Forms, and how to manipulate it.
URLs Ignored for Gravity Forms License Site Limits
This article identifies how Gravity Forms classifies sites for the purposes of enforcing license site limits.
Using Confirmation Query Strings to Populate a Form Based on Another Submission
You have two forms. The first form is used to capture general customer information, and the second is used to create a new user account on your site.
Using Progress Bars in Multi-Page Forms
This article explains how to enable the Progress Bar or Steps indicator in a multi-page form, how to control navigation, and how to customize the display.