Knowledge Base

Accessibility

Articles on accessibility guidelines and best practices.

Licensing

Articles that cover purchasing and using Gravity Forms licenses.

Privacy, Security and Compliance

Articles on security issues and best practices.

Troubleshooting

Articles to help you troubleshoot issues with Gravity Forms and add-ons.

Legacy Design and Layout

Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option

Legacy Add-Ons

Documentation for add-ons that are no longer actively maintained or supported. These add-ons may have limited functionality or compatibility with current versions of Gravity Forms.

Articles

In July 2013 we moved from forum based support to a ticket based system, with the forums remaining read-only for reference. This article includes advice on where to find further information on some our more popular forum topics.

Why Is Gravity Forms Not Sending Email?

If Gravity Forms is not sending email, the issue is most commonly not with Gravity Forms itself, but with how WordPress handles email delivery by default.

Why tracking services record submissions that don’t appear in Gravity Forms

This article explains why third-party tracking services can record form submission attempts that do not appear as entries in Gravity Forms.

WordPress Salts and Gravity Forms Compatibility

This article explains how WordPress salt changes affect Gravity Forms functionality and what features may break when salts are modified.

WordPress, Gravity Forms, and GDPR Compliance

You’ve probably heard about GDPR compliance but aren’t quite sure how it affects your forms or WordPress site in general. Your best option is always to consult legal counsel, but we’ll try to get things clarified for you in the meantime.