Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Design and Layout (Legacy)
Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
Website Field CSS Selectors (Legacy)
Overview and examples of the Legacy CSS selectors available for website fields.
What Does the Payment Field Position Notice Mean?
What Does the Payment Field Position Notice Mean? When editing a form with Conversational Forms enabled, you may see a warning if a pricing field is not positioned as the last field on your form. This notice helps ensure your conversational forms work correctly with payment processing.
What Happens with HubSpot Forms When Disconnecting the Hubspot Add-On
This article explains how the HubSpot Add-On handles HubSpot forms when the add-on is disconnected, including what to expect when moving sites between environments.
What is this Charge on my Credit Card?
Do you have a credit card charge form us and you are wondering what Gravity Forms is for? This article should give you the basics and how to get more information.
What To Do If You Suspect a Security Issue
We take security issues very seriously and want to make sure that any security concerns are appropriately addressed in a timely manner.
Where Do I Put This Code?
In this article, we will show you where you should typically place code that is shown in our documentation.
Where’s that old forum topic?
In July 2013 we moved from forum based support to a ticket based system, with the forums remaining read-only for reference. This article includes advice on where to find further information on some our more popular forum topics.
WordPress Salts and Gravity Forms Compatibility
This article explains how WordPress salt changes affect Gravity Forms functionality and what features may break when salts are modified.
WordPress, Gravity Forms, and GDPR Compliance
You’ve probably heard about GDPR compliance but aren’t quite sure how it affects your forms or WordPress site in general. Your best option is always to consult legal counsel, but we’ll try to get things clarified for you in the meantime.