Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Compatibility
Articles on Gravity Forms compability.
Release Notes
View the release notes for the Gravity Forms.
Legacy Design and Layout
Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option
Legacy Add-Ons
Documentation for add-ons that are no longer actively maintained or supported. These add-ons may have limited functionality or compatibility with current versions of Gravity Forms.
Articles
Validation Errors CSS Selectors (Legacy)
Overview and examples of the Legacy CSS selectors available for form validation errors.
Viewing Sales Results
Learn how to view the results and statistics from your Gravity Forms payment processor.
Website Field CSS Selectors (Legacy)
Overview and examples of the Legacy CSS selectors available for website fields.
What Does the Payment Field Position Notice Mean?
What Does the Payment Field Position Notice Mean? When editing a form with Conversational Forms enabled, you may see a warning if a pricing field is not positioned as the last field on your form. This notice helps ensure your conversational forms work correctly with payment processing.
What Happens with HubSpot Forms When Disconnecting the Hubspot Add-On
This article explains how the HubSpot Add-On handles HubSpot forms when the add-on is disconnected, including what to expect when moving sites between environments.
What is a Gravity Form?
Gravity Forms is a WordPress plugin for building forms and collecting data on your website. Learn about its core features, field types, and integrations.
What Is a Staging Site and Why You Need One Before Updating Gravity Forms
This article explains what a staging site is, why and when to use one when updating Gravity Forms and add-ons.
What is this Charge on my Credit Card?
Do you have a credit card charge form us and you are wondering what Gravity Forms is for? This article should give you the basics and how to get more information.
What Is WP-Cron and How Does It Affect Gravity Forms?
WP-Cron is the event scheduler built into WordPress that Gravity Forms relies on for automated background tasks.WP-Cron is the event scheduler built into WordPress that Gravity Forms relies on for automated background tasks. Unlike a traditional server cron job, it is triggered by site visits rather than a fixed schedule, which can result in delayed or missed events on low-traffic sites.
What to do if your site has been compromised
This article helps you determine whether your WordPress site has been compromised, walks you through how to clean it up, explains how to reduce the risk of it happening again, and covers what to gather before contacting our Support Team.