Knowledge Base

Troubleshooting Issues with Gravity Forms Download and Signature Links

Learn how to troubleshoot issues with Gravity Forms download and signature links.

Troubleshooting license key validation errors

This article describes the checks you can perform when your Gravity Forms license key will not validate successfully.

Troubleshooting Payment Feeds Not Processing

Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.

Troubleshooting Scheduled Events

A list of events that Gravity Forms and add-ons schedule with WP-Cron and steps to troubleshoot.

Troubleshooting The HubSpot Tracking Cookie

This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.

Troubleshooting third-party API Key Validation Issues

In this article, we will help you troubleshoot issues with validating an API key for an add-on service.

Understanding Entry Limits in Gravity Forms

The Entry Limit feature in Form Settings allows you to restrict the number of submissions a form can receive.

Upgrade Checks and Usage Data

This article describes the operational data collected by your Gravity Forms installation in support of license checks, package upgrade operations and product development usage data.

Upgrade/Add-on Issues

Having an issue where you can’t upgrade Gravity Forms or its add-ons?

Upgrading to Gravity Forms v2.3

This article describes the process for upgrading to Gravity Forms version 2.3x and the important steps to take beforehand.