Upgrade/Add-on Issues

Having an issue where you can’t upgrade Gravity Forms or its add-ons? Are you seeing a message that says you need to register or that the add-on browser is not available and these issues don’t resolve within twenty-four hours? Your web server might be having issues contacting our servers and it is most likely due to a blacklisted IP address.

Read the following guide on our blog about Blocked IP Addresses

You can also test with logging enabled to see if any messages are being returned if your site is having issues contacting our servers.