Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
How To Report a Security Issue
We take security issues very seriously and want to ensure that you always feel safe when using Gravity Forms. Here are a few steps you should take if you believe you have a security issue with Gravity Forms.
How To Restrict Download URLs To The Entry Creator
In this guide, we’ll walk through how to use filters to limit file access to the original submitter of a Gravity Forms entry.
How to Separate Product Selection and Price When Exporting Entries
By default, export columns which separate the product name and the product price are available for single product fields.
How to Trigger Gravity Forms Scripts in Elementor Popups
This article explains how to trigger Gravity Forms scripts when a form is displayed inside an Elementor popup.
Incompatabilities with the third-party HubSpot Plugin for WordPress
If you’re using the HubSpot plugin for WordPress, it includes a tracking script that captures data from non-HubSpot forms, but this plugin is not compatible with Gravity Forms.
Increasing Your PHP Max Execution Time
If you are receiving errors due to PHP scripts timing out when manipulating large amounts of data, such as a large import or export, you may need to increase the max execution time in PHP.
Increasing Your PHP Memory Limits
Sometimes, you may come across issues such as errors when exporting a large number of entries, or even errors stating that your available memory has been exhausted.
Information for Security Researchers
If you have discovered a vulnerability in one of our products we want to hear from you as soon as possible. Please gather as much information together as you can so we can work quickly to address it.
Installing Gravity Plugins and Add-Ons using Composer
Discover the commands required to use Composer to manage Gravity Forms, Gravity SMTP, and related add-ons.
Invoice/Estimate Settings in the FreshBooks (Classic) Add-On Feeds
The Gravity Forms FreshBooks Add-On allows you to create invoices and estimates using your forms. In this article, we will show you how to do so.