Knowledge Base

Taking a Screenshot of Your Feed Settings

This article reviews how to take a screenshot of your settings to help when getting technical support.

Testing for a Theme/Plugin Conflict

TIP: Check out the bottom of this article for an easy-to-follow video covering many of the techniques presented here.

Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin

This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin.

Testing For Blank Fields With Conditional Logic

Using conditional logic to detect if a field’s value is blank can be confusing to some people, but it’s quite simple. This article explains how to do this.

The Importance of Updates

When running a website, it can be a struggle to find the time to attend to general maintenance. As described in our article on security practices, keeping WordPress, as well as all plugins and themes, up to date is crucial to your site's continued good health.

Translating Gravity Forms (or an add-on) using Loco Translate

In this article, we explain how you can use the Loco Translate WordPress plugin to create and update translations for Gravity Forms (or an add-on).

Translating Gravity Forms (or an add-on) using Poedit

In this article, we explain how you can use Poedit, the Gettext translations editor, to create and update translations for Gravity Forms (or an add-on).

Translating the Datepicker

 This work-around is only necessary for Gravity Forms versions 2.4 and prior. The datepicker translations are part of the standard translation package in Gravity Forms 2.5.

Troubleshoot the HubSpot Add-On Connection

This article covers issues that can occur when attempting to connect the Gravity Forms HubSpot Add-On to your HubSpot account, and how to resolve them.

Troubleshoot/Resolve Issues with Gravity Forms Entry Exports

At times, some users may experience issues when attempting to export entries. These issues are typically caused by theme/plugin conflicts or settings defined by the web host.