Knowledge Base

Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin

This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin.

Testing For Blank Fields With Conditional Logic

Using conditional logic to detect if a field’s value is blank can be confusing to some people, but it’s quite simple. This article explains how to do this.

The Importance of Updates

When running a website, it can be a struggle to find the time to attend to general maintenance. As described in our article on security practices, keeping WordPress, as well as all plugins and themes, up to date is crucial to your site's continued good health.

Translating Gravity Forms (or an add-on) using Loco Translate

In this article, we explain how you can use the Loco Translate WordPress plugin to create and update translations for Gravity Forms (or an add-on).

Translating Gravity Forms (or an add-on) using Poedit

In this article, we explain how you can use Poedit, the Gettext translations editor, to create and update translations for Gravity Forms (or an add-on).

Translating the Datepicker

 This work-around is only necessary for Gravity Forms versions 2.4 and prior. The datepicker translations are part of the standard translation package in Gravity Forms 2.5.

Troubleshoot/Resolve Issues with Gravity Forms Entry Exports

At times, some users may experience issues when attempting to export entries. These issues are typically caused by theme/plugin conflicts or settings defined by the web host.

Troubleshooting a Missing Feeds Menu Item

Is the Feeds menu item missing from an add-on you’re trying to use? We’ll show you how to troubleshoot the issue.

Troubleshooting a Missing Settings Page

Most add-ons are managed from their own settings pages. These settings pages are typically accessible by accessing the primary Gravity Forms Settings page, then clicking on the tab appropriate for your add-on.

Troubleshooting an Empty or Incomplete Settings Page

This article contains troubleshooting steps if you see a settings page that has missing or incomplete content and will help you resolve the problem.