Knowledge Base

Articles

Taking a Screenshot of Your Feed Settings

This article reviews how to take a screenshot of your settings to help when getting technical support.

Testing for a Theme/Plugin Conflict

TIP: Check out the bottom of this article for an easy-to-follow video covering many of the techniques presented here.

Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin

This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin.

Testing For Blank Fields With Conditional Logic

Using conditional logic to detect if a field’s value is blank can be confusing to some people, but it’s quite simple. This article explains how to do this.

The Importance of Updates

Often times when running a website, individuals will only make the changes they need and neglect the general maintenance of the site, including things such as updates.

Translating Gravity Forms (or an add-on) using Loco Translate

In this article, we explain how you can use the Loco Translate WordPress plugin to create and update translations for Gravity Forms (or an add-on).

Translating Gravity Forms (or an add-on) using Poedit

In this article, we explain how you can use Poedit, the Gettext translations editor, to create and update translations for Gravity Forms (or an add-on).

Translating the Datepicker

 This work-around is only necessary for Gravity Forms versions 2.4 and prior. The datepicker translations are part of the standard translation package in Gravity Forms 2.5.

Troubleshoot/Resolve Issues with Gravity Forms Entry Exports

At times, some users may experience issues when attempting to export entries. These issues are typically caused by theme/plugin conflicts or settings defined by the web host.

Troubleshooting a Missing ‘Feeds’ Menu Item

Is the Feeds menu item missing from an add-on you’re trying to use? We’ll show you how to troubleshoot the issue.