Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
Upgrade/Add-on Issues
Having an issue where you can’t upgrade Gravity Forms or its add-ons?
Upgrading to Gravity Forms v2.3
This article describes the process for upgrading to Gravity Forms version 2.3x and the important steps to take beforehand.
URL Validation In Gravity Forms
Within Gravity Forms, URL validation methods exist to heighten security as well as avoid possible bugs. In this article, we will explain how URL validation works in Gravity Forms, and how to manipulate it.
URLs Ignored for Gravity Forms License Site Limits
This article identifies how Gravity Forms classifies sites for the purposes of enforcing license site limits.
Using Confirmation Query Strings to Populate a Form Based on Another Submission
You have two forms. The first form is used to capture general customer information, and the second is used to create a new user account on your site.
Using the Gravity Forms “gform_validation” Hook
The gform_valiation hook will allow you to modify how your forms are validated.
Viewing Sales Results
Learn how to view the results and statistics from your Gravity Forms payment processor.
What is this Charge on my Credit Card?
Do you have a credit card charge form us and you are wondering what Gravity Forms is for? This article should give you the basics and how to get more information.
What To Do If You Suspect a Security Issue
We take security issues very seriously and want to make sure that any security concerns are appropriately addressed in a timely manner.
Where Do I Put This Code?
In this article, we will show you where you should typically place code that is within our documentation.