Knowledge Base

Accessibility

Articles on accessibility guidelines and best practices.

Licensing

Articles that cover purchasing and using Gravity Forms licenses.

Privacy, Security and Compliance

Articles on security issues and best practices.

Troubleshooting

Articles to help you troubleshoot issues with Gravity Forms and add-ons.

Articles

Testing for a Theme/Plugin Conflict

TIP: Check out the bottom of this article for an easy-to-follow video covering many of the techniques presented here.

Testing for a Theme/Plugin Conflict using the Health Check & Troubleshooting Plugin

This guide provides advice on debugging an issue that may be caused by a conflict between Gravity Forms and a third party theme of plugin.

Testing For Blank Fields With Conditional Logic

Using conditional logic to detect if a field’s value is blank can be confusing to some people, but it’s quite simple. This article explains how to do this.

The Importance of Updates

Often times when running a website, individuals will only make the changes they need and neglect the general maintenance of the site, including things such as updates.

Translating Gravity Forms (or an add-on) using Loco Translate

In this article, we explain how you can use the Loco Translate WordPress plugin to create and update translations for Gravity Forms (or an add-on).

Translating Gravity Forms (or an add-on) using Poedit

In this article, we explain how you can use Poedit, the Gettext translations editor, to create and update translations for Gravity Forms (or an add-on).

Translating the Datepicker

This work-around is only necessary for Gravity Forms versions 2.4 and prior. The datepicker translations are part of the standard translation package in Gravity Forms 2.5.

Troubleshoot/Resolve Issues with Gravity Forms Entry Exports

At times, some users may experience issues when attempting to export entries. These issues are typically caused by theme/plugin conflicts or settings defined by the web host.

Troubleshooting a Missing ‘Feeds’ Menu Item

Is the Feeds menu item missing from an add-on you’re trying to use? We’ll show you how to troubleshoot the issue.

Troubleshooting a Missing Settings Page

Most add-ons are managed from their own settings pages. These settings pages are typically accessible by accessing the primary Gravity Forms Settings page, then clicking on the tab appropriate for your add-on.