Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
List of Gravity Forms license key validation errors
The following list of shows the possible validation messages you may see if you have a problem attempting to register your Gravity Forms license key on a WordPress site.
Live Version – Gravity Forms Pricing: Adding Tax
This article explains how to configure calculation fields to add tax to your forms.
Logging and Debugging
For quite a while, enabling logging within Gravity Forms has been a go-to method for debugging any issues within Gravity Forms. As of Gravity Forms version 2.2, logging functionality has been moved from a separate add-on to becoming a core feature of Gravity Forms.
Making a Field Read-Only
If you want to change a field to be read-only, you currently need to use JavaScript to do so. The following filter and function will help you accomplish this.
Multisite Licensing
This article contains an overview of how Gravity Forms licensing works within a WordPress multisite installation.
My Download Is Not a Zip File?
To install a Wordpress plugin you need a zip file, which is how we provide Gravity Forms and Gravity Forms add-ons upon download. But what if your download is not a zip file?
Non-Applicability of Data Processing Agreements
This article describes why Gravity Forms does not provide data processing agreements to its customers.
Not Receiving Notifications
This guide helps you identify common causes for not receiving notifications and provides steps to improve email reliability.
Number Field CSS Selectors (Legacy)
Number Field CSS Selectors (Legacy)
Obtaining Prior Versions of Gravity Forms
We do not recommend downgrading to a prior version of Gravity Forms, and this short article discusses why, and what alternatives you might have.