Knowledge Base

Accessibility

Articles on accessibility guidelines and best practices.

Licensing

Articles that cover purchasing and using Gravity Forms licenses.

Privacy, Security and Compliance

Articles on security issues and best practices.

Troubleshooting

Articles to help you troubleshoot issues with Gravity Forms and add-ons.

Legacy Design and Layout

Looking for Legacy CSS selectors These articles cover legacy CSS selectors for forms using the deprecated legacy markup option

Legacy Add-Ons

Documentation for add-ons that are no longer actively maintained or supported. These add-ons may have limited functionality or compatibility with current versions of Gravity Forms.

Articles

Multisite Licensing

This article contains an overview of how Gravity Forms licensing works within a WordPress multisite installation.

My Download Is Not a Zip File?

To install a Wordpress plugin you need a zip file, which is how we provide Gravity Forms and Gravity Forms add-ons upon download. But what if your download is not a zip file?

Name Fields CSS Selectors (Legacy)

Overview and examples of the legacy CSS selectors available for name fields.

Non-Applicability of Data Processing Agreements

This article describes why Gravity Forms does not provide data processing agreements to its customers.

Not Receiving Notifications

This guide helps you identify common causes for not receiving notifications and provides steps to improve email reliability.

Number Field CSS Selectors (Legacy)

Obtaining Prior Versions of Gravity Forms

We do not recommend downgrading to a prior version of Gravity Forms, and this short article discusses why, and what alternatives you might have.

Option Field CSS Selectors (Legacy)

Overview and examples of the Legacy CSS selectors available for option fields.

Paragraph Text Field CSS Selectors (Legacy)

Overview and examples of the CSS selectors available for paragraph text fields.

PayPal Checkout Beta 2.0 Features and Changes

PayPal Checkout will be the future name of the Paypal Commerce Platform Add-On, and is available now as a beta for evaluation. The new version also introduces support for PayPal Subscriptions and refunds, as well as authorize and capture later feed option.