Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
Troubleshooting API Key Validation Issues
In this article, we will help you troubleshoot issues with validating an API key for an add-on service.
Troubleshooting Background (async) Processing Issues
This article contains tips and links to help you debug issues with background (async) processing, as introduced in Gravity Forms 2.2.
Troubleshooting Form Data Not Being Sent to a Service
Many of the add-ons that Gravity Forms offers require form data being sent to a 3rd party service, such as Dropbox. If you are having issues, here's how to troubleshoot it.
Troubleshooting Form Submission Performance
The performance of form submissions can be an important factor in the user experience of your site, so it is essential that you understand how the process works.
Troubleshooting Issues with Calculation Results
Learn how to troubleshoot issues with calculation results.
Troubleshooting Issues with Gravity Forms Download and Signature Links
Learn how to troubleshoot issues with Gravity Forms download and signature links.
Troubleshooting license key validation errors
This article describes the checks you can perform when your Gravity Forms license key will not validate successfully.
Troubleshooting Payment Feeds Not Processing
Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.
Troubleshooting Scheduled Events
A list of events that Gravity Forms and add-ons schedule with WP-Cron and steps to troubleshoot.
Troubleshooting The HubSpot Tracking Cookie
This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.