Knowledge Base

PayPal Service Upgrade

This alert relates to a change made by Paypal in 2017 PayPal have announced that in an effort to strengthen security they are upgrading their SSL certificates to SHA-256.

Permitted File Types for Uploading

This article details the permitted file types allowed for the Gravity Forms “File Upload” field, as determined by the WordPress file validation rules.

Promotion and Sponsorship

A brief explanation on where Gravity Forms is on social media, whether licenses are provided as prizes, and if Gravity Forms sponsors WordCamps.

Resetting Results for Polls, Quizzes and Surveys

Learn how to reset the results of a poll.

Resolving “FAILED (Temporary file could not be moved)” and “Upload folder is not writable” Errors

If you are getting an error when using Gravity Forms that says “FAILED (Temporary file could not be moved.)”, “FAILED (upload folder could not be created)”, or “Upload folder is not writable”, take a look at this article for possible solutions.

Retiring The Batchbook Add-On

The Batchbook service has been shutdown, with all data and services being closed as of January 2019. With that in mind, as of November 2019 we have retired the official Gravity Forms Batchbook Add-On also.

Rules for Calculations

This article covers number formatting and order of operation rules you should be aware of in when using calculations in your Gravity Forms.

Security Best Practices

The advice and best practices in this section is to help site owners and administrators understand the issues and learn how to adjust the security features according to their needs.

Security Warning: merge tags as HTML attribute values

If your form confirmation is using a merge tag as a value for an HTML attribute, you may see the following warning: Your confirmation message appears to contain a merge tag as the value for an HTML attribute.

Sending Form Submission Notifications To Multiple Recipients

Here’s how to configure your notifications in Gravity Forms to send to multiple email recipients.