Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
Resolving “FAILED (Temporary file could not be moved)” and “Upload folder is not writable” Errors
If you are getting an error when using Gravity Forms that says “FAILED (Temporary file could not be moved.)”, “FAILED (upload folder could not be created)”, or “Upload folder is not writable”, take a look at this article for possible solutions.
Retiring The Batchbook Add-On
The Batchbook service has been shutdown, with all data and services being closed as of January 2019. With that in mind, as of November 2019 we have retired the official Gravity Forms Batchbook Add-On also.
Rules for Calculations
This article covers number formatting and order of operation rules you should be aware of in when using calculations in your Gravity Forms.
Security Best Practices
The advice and best practices in this section is to help site owners and administrators understand the issues and learn how to adjust the security features according to their needs.
Security Warning: merge tags as HTML attribute values
If your form confirmation is using a merge tag as a value for an HTML attribute, you may see the following warning: Your confirmation message appears to contain a merge tag as the value for an HTML attribute.
Sending Form Submission Notifications To Multiple Recipients
Here’s how to configure your notifications in Gravity Forms to send to multiple email recipients.
Set Tabindex
Having an issue where pressing tab on your keyboard brings your user to another form on your page? That is because Gravity Forms assumes its tabindex values and you can have overlap.
Setting Up Conditional Payments for One Time and Recurring Transactions
This article explains how to use conditional logic to set up payment feeds based on a user’s selected payment frequency.
Setting Up Conditional Payments in Gravity Forms
Sometimes, you may want to allow a user to choose between different payment options. In this article, we will show you how to do this using conditional logic.
Setting Up the FreshBooks (Classic) Add-On
Discover how to set up and implement the FreshBooks Add-On for Gravity Forms.