Knowledge Base

Logging and Debugging

For quite a while, enabling logging within Gravity Forms has been a go-to method for debugging any issues within Gravity Forms. As of Gravity Forms version 2.2, logging functionality has been moved from a separate add-on to becoming a core feature of Gravity Forms.

Making a Field Read-Only

If you want to change a field to be read-only, you currently need to use JavaScript to do so. The following filter and function will help you accomplish this.

Multisite Licensing

This article contains an overview of how Gravity Forms licensing works within a WordPress multisite installation.

My Download Is Not a Zip File?

To install a Wordpress plugin you need a zip file, which is how we provide Gravity Forms and Gravity Forms add-ons upon download. But what if your download is not a zip file?

Non-Applicability of Data Processing Agreements

This article describes why Gravity Forms does not provide data processing agreements to its customers.

Not Receiving Notifications

This guide helps you identify common causes for not receiving notifications and provides steps to improve email reliability.

Obtaining Prior Versions of Gravity Forms

We do not recommend downgrading to a prior version of Gravity Forms, and this short article discusses why, and what alternatives you might have.

PayPal Checkout Beta 2.0 Features and Changes

PayPal Checkout will be the future name of the Paypal Commerce Platform Add-On, and is available now as a beta for evaluation. The new version also introduces support for PayPal Subscriptions and refunds, as well as authorize and capture later feed option.

PayPal Service Upgrade

This alert relates to a change made by Paypal in 2017 PayPal have announced that in an effort to strengthen security they are upgrading their SSL certificates to SHA-256.

Permitted File Types for Uploading

This article details the permitted file types allowed for the Gravity Forms “File Upload” field, as determined by the WordPress file validation rules.