Knowledge Base
Accessibility
Articles on accessibility guidelines and best practices.
How To
Step-by-step instructions.
Licensing
Articles that cover purchasing and using Gravity Forms licenses.
Privacy, Security and Compliance
Articles on security issues and best practices.
Troubleshooting
Articles to help you troubleshoot issues with Gravity Forms and add-ons.
Articles
Is Gravity Forms PCI Compliant?
The short answer is yes, Gravity Forms is PCI compliant. However, this is subject to change depending on your environment and setup, as Gravity Forms is simply a single piece of the puzzle.
List of Gravity Forms license key validation errors
The following list of shows the possible validation messages you may see if you have a problem attempting to register your Gravity Forms license key on a WordPress site.
Logging and Debugging
For quite a while, enabling logging within Gravity Forms has been a go-to method for debugging any issues within Gravity Forms. As of Gravity Forms version 2.2, logging functionality has been moved from a separate add-on to becoming a core feature of Gravity Forms.
Making a Field Read-Only
If you want to change a field to be read-only, you currently need to use JavaScript to do so. The following filter and function will help you accomplish this.
Multisite Licensing
This article contains an overview of how Gravity Forms licensing works within a WordPress multisite installation.
My Download Is Not a Zip File?
To install a Wordpress plugin you need a zip file, which is how we provide Gravity Forms and Gravity Forms add-ons upon download. But what if your download is not a zip file?
Non-Applicability of Data Processing Agreements
This article describes why Gravity Forms does not provide data processing agreements to its customers.
Obtaining and Saving your FreshBooks (Classic) API Credentials
To use the FreshBooks Add-On, you will need to first obtain and save your API credentials. This article will show you how to do so.
Obtaining Prior Versions of Gravity Forms
We do not recommend downgrading to a prior version of Gravity Forms, and this short article discusses why, and what alternatives you might have.
PayPal Checkout Beta 2.0 Features and Changes
PayPal Checkout will be the future name of the Paypal Commerce Platform Add-On, and is available now as a beta for evaluation. The new version also introduces support for PayPal Subscriptions and refunds, as well as authorize and capture later feed option.