Troubleshooting

Troubleshooting license key validation errors

This article describes the checks you can perform when your Gravity Forms license key will not validate successfully.

Troubleshooting NitroPack Issues with Gravity Forms

This article explains how NitroPack’s caching and optimization features can interfere with Gravity Forms, and how to identify and resolve the conflict.

Troubleshooting Payment Feeds Not Processing

Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.

Troubleshooting Scheduled Events

A list of events that Gravity Forms and add-ons schedule with WP-Cron and steps to troubleshoot.

Troubleshooting the HubSpot Add-On Connection

This article covers issues that can occur when attempting to connect the Gravity Forms HubSpot Add-On to your HubSpot account, and how to resolve them.

Troubleshooting The HubSpot Tracking Cookie

This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.

Troubleshooting third-party API Key Validation Issues

In this article, we will help you troubleshoot issues with validating an API key for an add-on service.

Troubleshooting W3 Total Cache Issues with Gravity Forms

This article explains how W3 Total Cache’s caching and minification features can interfere with Gravity Forms, and how to identify and resolve the conflict.

Troubleshooting WP Rocket Cache and Optimization Issues with Gravity Forms

This article explains how WP Rocket’s page caching and file optimization features can interfere with Gravity Forms, and how to identify and resolve the conflict.

Upgrade/Add-on Issues

Having an issue where you can’t upgrade Gravity Forms or its add-ons?