Troubleshooting

Troubleshooting Payment Feeds Not Processing

Of course, payments being properly processed is the most important part of selling anything. When it's not working as expected, it can be frustrating.

Troubleshooting Scheduled Events

A list of events that Gravity Forms and add-ons schedule with WP-Cron and steps to troubleshoot.

Troubleshooting The HubSpot Tracking Cookie

This guide provides steps to troubleshoot tracking cookie issues in the Gravity Forms HubSpot Add-On.

Troubleshooting third-party API Key Validation Issues

In this article, we will help you troubleshoot issues with validating an API key for an add-on service.

Upgrade/Add-on Issues

Having an issue where you can’t upgrade Gravity Forms or its add-ons?

Why Is Gravity Forms Not Sending Email?

If Gravity Forms is not sending email, the issue is most commonly not with Gravity Forms itself, but with how WordPress handles email delivery by default.