If you’re having issues upgrading the Gravity Forms database after an update, this can sometimes be due to a failed database modification. Often times, forcing the database upgrade can resolve the issue. Attempting to do a manual upgrade is not recommended and this method should be followed. Here’s how to force a Gravity Forms database upgrade.
- Before making any changes, it’s always a good idea to backup your database. If you’re not sure how to do so, contact your web hosting provider.
- Within your WordPress admin dashboard, hover over Forms and click on System Status.
- Scroll down to the Database section and click on Re-run database upgrade.
Your database upgrade should now be complete.
If you are getting repeated upgrade issues, contact our support team for expert technical advice.
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The System Status page, showing the database upgrade option.